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| Q1. What payment methods are currently available? |
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| Currently offers credit cards, Web ATM, eCoin online payments, ATM virtual account payment, convenience stores and other payment method of payment. |
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| Q2. How do I know whether my payment is success or not? |
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| Please go to the service desk "Order query" , to check the status of goods ordered, if it has been a successful payment, will appear in the order status "to be shipped." |
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| Q3. I have already transfer, but the order status still shows "waiting for payment"? |
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| As the transfer or remittance by the Taiwan Center for the collection of cash flow, where the company need to manually check, therefore there will have a time difference (such as your 8:00 at night to make transfers, we have to wait until the next day to confirm), so during this time order status temporarily maintained at the "waiting remittances." |
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Q4. Why was my online payment denied by the system? |
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The company offers PayPal, Visa card and Master Card use the bank at the same level of the SSL128 encryption mechanism can best protect your personal data transmission security, credit card type when the garbage will be sent to the bank-side for authentication and authorization, while the company will not keep your card number, please pay and set your heart at easy.
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Q5. Why was my online payment denied by the system? |
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Your card-issuing bank system busy or network data congestion, credit card waiting too long, causing the system verification failed. |
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The card number you entered incorrect information, including the information you have entered incorrect card number expired, has not yet opened card or expiration date is incorrect and so on. |
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Your credit limit is full, please contact with the card-issuing bank to increase the amount you can. |
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You have just finished cards to pay fees, but the banks have not been recorded, banks will temporarily limit online credit card. |
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VISA 3Dverification not stable，suggest you change to use MasterCard or other bank card. |
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Q6. Why did my order get cancelled after I made my payment? |
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If you transfer have been carried out to confirm action, but the orders been canceled, may be that your remittances are not successful, we recommend that you call the bank to confirm whether that amount is deducted.
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