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| Q1. What are the choice of delivery methods? |
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| The Site will choose the delivery method based on your size and quantity of goods, such as post sent by registered or by freight, will limited to Taiwan region. |
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| Q2. How do I change the order content, delivery address or cancel an order? |
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| When the order is complete, please notify the site as soon as possible through letter, if the goods have been sent will not be able to change or cancel your order. |
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| Q3. Can the goods sent to other countries and Taiwan's offshore islands ? |
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| The company offers merchandise sent to Taiwan's offshore islands, but not sent to other countries, hope you understand |
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Q4. After ordering the commodities, how long it will take to receive the commodity? |
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Completion from the payments to the delivery of goods takes 5 working days. In case of out of stock, resulted shipment couldn’t on time, we will notified you in written, please pay attention to it.
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Q5. Delay in receipt of goods, how should we do? |
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Please click on Order from the desk, payment is complete, if the show had been canceled, your payment may be unsuccessful, we recommend you contact the bank to confirm whether that amount is deducted. |
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Please verify that the recipient address is correct, since the goods they send out if they are returned will result in additional shipping costs required to be sent after the payment of freight. |
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